In our fast-paced digital age, communication is paramount, and the convenience of wireless devices like AirPods has revolutionized the way we stay connected. However, there are frustrating moments when your AirPods just won’t cooperate during phone calls, leaving you stranded without a reliable communication tool. Understanding the root causes of this issue and knowing how to troubleshoot them can save you from unnecessary stress and hassle. This comprehensive troubleshooting guide is designed to equip you with the knowledge and solutions needed to swiftly address the issue of non-functional AirPods during calls, ensuring that you can stay seamlessly connected with your contacts at all times.
Checking Bluetooth Connection
To ensure your AirPods can make calls seamlessly, start by checking the Bluetooth connection on your device. First, make sure that Bluetooth is enabled on your smartphone or computer. If it’s already turned on, try toggling it off and back on to reset the connection. Additionally, ensure that your AirPods are properly paired with the device you intend to make calls from. Go to the Bluetooth settings on your device and check if your AirPods are listed and connected.
If the Bluetooth connection seems fine but you still can’t make calls with your AirPods, try restarting both your device and your AirPods. Rebooting can often resolve temporary glitches that may be affecting the call functionality. If the issue persists, try unpairing and then re-pairing your AirPods with your device. This can help establish a fresh connection and troubleshoot any underlying connection issues.
In some cases, interference from other electronic devices or magnetic fields can disrupt the Bluetooth connection. Make sure you are within a reasonable range of your device and that there are no obstructions blocking the signal between your AirPods and your device. By following these steps and ensuring a stable Bluetooth connection, you can eliminate one of the common causes of AirPods not making calls.
Ensuring Proper Microphone Settings
To ensure your AirPods work properly for calls, start by checking your device’s microphone settings. Begin by accessing the settings on your phone or computer and verifying that the correct microphone input is selected. Make sure that the AirPods microphone is set as the default input device for calls.
Next, check for any physical obstructions or debris that may be blocking the microphone on your AirPods. Clean the microphone area gently with a clean, dry cloth to remove any dirt or debris that could be affecting the sound quality during calls.
If you are still experiencing issues with the microphone on your AirPods, try resetting them by disconnecting and reconnecting them to your device. This simple troubleshooting step can often resolve minor connectivity or microphone issues and restore the functionality of your AirPods for making clear calls.
Updating Device Software
To ensure that your AirPods work seamlessly for making calls, it is crucial to keep your device software up to date. Outdated software can often lead to compatibility issues, resulting in connectivity problems with your AirPods. To update your device software, simply go to the “Settings” menu on your device and look for the “Software Update” option.
Regular software updates not only provide new features and enhancements but also include bug fixes that can resolve any underlying connectivity issues with your AirPods. By following a routine of checking for software updates, you can ensure that your device is running on the latest version, thereby minimizing any potential issues when using your AirPods for making calls. Remember that staying up to date with your device software is a simple yet effective troubleshooting step to resolve connectivity issues with your AirPods.
Resetting Airpods
If your AirPods are not making calls, resetting them might help resolve the issue. To reset your AirPods, start by placing both AirPods back into their charging case and keeping the lid open. Next, press and hold the setup button located on the back of the case until the status light flashes amber, then white. This indicates that the AirPods have been reset.
After resetting, try reconnecting your AirPods to your device and check if you can now make calls successfully. If the problem persists, ensure that your AirPods are fully charged and that your device’s Bluetooth is turned on. It’s also a good idea to check for any obstructions or debris in the AirPods or case that might be affecting their functionality.
Remember, performing a reset on your AirPods can often troubleshoot various connectivity issues. By following these simple steps, you can potentially fix the problem of your AirPods not making calls and enjoy seamless communication once again.
Removing Interference
Interference can often disrupt the seamless functioning of your AirPods during calls. To troubleshoot this issue effectively, start by identifying potential sources of interference. Keep your AirPods away from other electronic devices that operate on similar frequencies, such as Wi-Fi routers, Bluetooth speakers, or microwaves. These devices can generate electromagnetic interference and disrupt the connection between your AirPods and your phone.
Additionally, ensure that you are not in an area with high interference from other Bluetooth devices. Move to a different location or turn off nearby Bluetooth devices to see if this resolves the problem. If you are in a crowded place with many devices competing for signal strength, try moving to a quieter area to improve your AirPods’ connection quality. By reducing interference from external sources, you can help your AirPods maintain a stable connection during calls and enjoy uninterrupted communication with clarity and reliability.
Verifying Call Settings
To verify your call settings on your AirPods, start by checking if the “Noise Cancellation” or “Transparency” modes are enabled. These settings can impact the microphone’s ability to pick up your voice during calls. Ensure that these modes are turned off to allow for clear communication during calls.
Next, make sure that the AirPods are selected as the audio input and output device for calls on your device. Go to the Bluetooth settings on your device and ensure that your AirPods are connected and set as the default device for calls. This step will ensure that calls are routed through your AirPods properly.
Lastly, if you are still experiencing issues with making calls on your AirPods, consider resetting the AirPods to their factory settings. This can help resolve any underlying software issues that may be causing call-related problems. Follow the manufacturer’s instructions to reset your AirPods and then reconnect them to your device to see if the issue is resolved.
Reconnecting Airpods
To reconnect your AirPods, start by removing them from your ears and placing them back in the charging case for at least 15 seconds. This action will reset the connection between your AirPods and the paired device. While the AirPods are in the case, make sure the case is charged to ensure a successful reconnection.
After resetting the AirPods, take them out of the case and put them back in your ears. Open the Bluetooth settings on your device and select the AirPods from the list of available devices. Click on ‘Connect’ to establish the connection between your AirPods and your device. Ensure that the Bluetooth feature on your device is turned on and that it is within a reasonable range of the AirPods for a stable connection.
If the reconnection process does not work, consider restarting your device or updating its software to resolve any potential compatibility issues. Additionally, cleaning the AirPods and the charging case’s connection points can help improve the connection stability. By following these steps, you should be able to successfully reconnect your AirPods for uninterrupted call functionality.
Seeking Professional Assistance
If you have meticulously tried all the troubleshooting steps mentioned earlier and your AirPods still won’t make calls, it may be time to seek professional assistance. This is particularly important if your AirPods are under warranty or if you have purchased AppleCare+ for them.
Contact Apple Support or visit an authorized service provider to have your AirPods examined by certified technicians. They have the expertise and tools to diagnose and fix any underlying hardware issues that may be preventing your AirPods from functioning correctly.
Avoid attempting any DIY repairs or modifications as this could void your warranty and potentially cause further damage to your AirPods. Trusting qualified professionals ensures that your AirPods are properly serviced and that you receive the best possible assistance in resolving the issue.
FAQs
What Should I Do If My Airpods Are Not Connecting For Phone Calls?
If your AirPods are not connecting for phone calls, try the following troubleshooting steps:
1. Make sure your AirPods are charged and turned on.
2. Forget the AirPods from your device’s Bluetooth settings and then reconnect them.
3. Restart your device and the AirPods.
4. Update your device’s software and check for any available firmware updates for the AirPods.
If the issue persists, contact Apple Support for further assistance.
Why Can I Hear Audio On My Airpods But Cannot Make Calls?
If you can hear audio on your AirPods but cannot make calls, it may be a connectivity issue. Ensure that the AirPods are properly connected to your device and that the Bluetooth settings are turned on. Also, check if the microphone on the AirPods is working properly by testing it with a voice recording or another calling app. If the issue persists, try resetting the AirPods or updating the firmware to troubleshoot any software glitches. If none of these solutions work, it may be a hardware problem, and contacting Apple support for further assistance may be necessary.
How Can I Fix The Issue Of One Airpod Not Working During Calls?
There are a few troubleshooting steps you can try to fix the issue of one AirPod not working during calls. First, make sure both AirPods are clean and free of debris. Disconnect and reconnect the AirPods by forgetting the device in your Bluetooth settings and then pairing them again. You can also try resetting the AirPods by holding the setup button on the back of the case until the status light flashes amber.
If the issue persists, check for any software updates for your AirPods and the connected device. Additionally, try using the single AirPod in the opposite ear to see if the issue is with the AirPod itself or the ear. If none of these solutions work, contact Apple Support for further assistance.
Why Do My Airpods Disconnect During Phone Calls?
AirPods may disconnect during phone calls due to various reasons such as low battery levels, software glitches, or interference from other electronic devices. To troubleshoot this issue, ensure that your AirPods are fully charged, update to the latest firmware, and avoid being in close proximity to other wireless devices. Additionally, resetting your AirPods and re-pairing them with your phone can help resolve connectivity issues during phone calls.
What Steps Can I Take If My Airpods Microphone Is Not Working For Calls?
First, ensure that your AirPods are fully charged and properly connected to your device. Next, try cleaning the microphone openings on the AirPods with a soft, dry cloth to remove any debris that may be obstructing the sound. If the issue persists, reset your AirPods by forgetting the device in your Bluetooth settings and re-pairing them. If these steps do not solve the problem, contact Apple Support for further assistance or visit an authorized service provider for a professional evaluation and potential repair.
The Bottom Line
In a world where seamless communication is paramount, encountering issues with your AirPods not making calls can be frustrating. However, with the troubleshooting tips provided in this guide, you can quickly identify and resolve the underlying reasons for this problem. By following these steps meticulously, you can ensure that your AirPods function optimally and enhance your communication experience.
Remember, maintaining your AirPods in good working condition not only improves call quality but also ensures a hassle-free experience when making and receiving calls. By applying the solutions outlined in this guide, you can eliminate the obstacles hindering your AirPods’ call-making capabilities and enjoy uninterrupted conversations with clarity and convenience.