Reolink is a popular brand of security cameras known for their high-quality video, user-friendly interface, and affordable prices. However, like any electronic device, Reolink cameras can sometimes malfunction or become unresponsive. In such cases, resetting the camera can often resolve the issue. In this article, we will explore the different methods to reset Reolink cameras, including the soft reset, hard reset, and factory reset.
Understanding the Different Types of Resets
Before we dive into the reset methods, it’s essential to understand the different types of resets and what they entail.
Soft Reset
A soft reset is a simple reboot of the camera’s system. It’s similar to restarting your computer or smartphone. This type of reset does not erase any settings or footage and is usually the first step in troubleshooting any issues.
Hard Reset
A hard reset is a more extensive reset that clears the camera’s cache and restarts the system. This type of reset may erase some settings, but it does not delete any recorded footage.
Factory Reset
A factory reset, also known as a master reset, is a complete reset of the camera’s system to its original factory settings. This type of reset erases all settings, footage, and configurations, returning the camera to its default state.
Soft Resetting Your Reolink Camera
Soft resetting your Reolink camera is a straightforward process that can be done using the Reolink app or the camera’s web interface.
Using the Reolink App
To soft reset your Reolink camera using the app, follow these steps:
- Open the Reolink app on your smartphone or tablet.
- Tap on the camera you want to reset.
- Tap on the three dots (⋯) on the top right corner of the screen.
- Tap on “Device Settings.”
- Scroll down to the “System” section.
- Tap on “Reboot.”
Using the Web Interface
To soft reset your Reolink camera using the web interface, follow these steps:
- Open a web browser on your computer.
- Type the camera’s IP address in the address bar.
- Log in to the camera’s web interface using your username and password.
- Click on the “System” tab.
- Click on “Reboot.”
Hard Resetting Your Reolink Camera
Hard resetting your Reolink camera is a bit more involved than a soft reset, but it’s still a relatively simple process.
Using the Reset Button
To hard reset your Reolink camera using the reset button, follow these steps:
- Locate the reset button on the back or bottom of the camera.
- Press and hold the reset button for 10-15 seconds.
- Release the button when the camera’s lights start flashing.
Using the Reolink App
To hard reset your Reolink camera using the app, follow these steps:
- Open the Reolink app on your smartphone or tablet.
- Tap on the camera you want to reset.
- Tap on the three dots (⋯) on the top right corner of the screen.
- Tap on “Device Settings.”
- Scroll down to the “System” section.
- Tap on “Reset.”
Factory Resetting Your Reolink Camera
Factory resetting your Reolink camera is a more extensive process that erases all settings and footage. This type of reset should only be done if you’re experiencing severe issues or if you’re selling or giving away the camera.
Using the Reset Button
To factory reset your Reolink camera using the reset button, follow these steps:
- Locate the reset button on the back or bottom of the camera.
- Press and hold the reset button for 30-60 seconds.
- Release the button when the camera’s lights stop flashing.
Using the Reolink App
To factory reset your Reolink camera using the app, follow these steps:
- Open the Reolink app on your smartphone or tablet.
- Tap on the camera you want to reset.
- Tap on the three dots (⋯) on the top right corner of the screen.
- Tap on “Device Settings.”
- Scroll down to the “System” section.
- Tap on “Factory Reset.”
| Reset Type | Description | Method |
|---|---|---|
| Soft Reset | Reboots the camera’s system without erasing settings or footage. | Reolink app or web interface |
| Hard Reset | Clears the camera’s cache and restarts the system, erasing some settings. | Reset button or Reolink app |
| Factory Reset | Erases all settings, footage, and configurations, returning the camera to its default state. | Reset button or Reolink app |
Troubleshooting Tips
If you’re experiencing issues with your Reolink camera, try the following troubleshooting tips before resetting:
- Check the camera’s power cord and ensure it’s properly plugged in.
- Restart the camera using the soft reset method.
- Check for firmware updates and install the latest version.
- Reset the camera’s Wi-Fi connection.
Conclusion
Resetting your Reolink camera can often resolve issues and get your security system up and running smoothly. By understanding the different types of resets and following the steps outlined in this article, you can easily reset your Reolink camera and get back to monitoring your property. Remember to always try troubleshooting tips before resetting, and if you’re still experiencing issues, consider contacting Reolink’s customer support for further assistance.
What is a Reolink reset and why is it necessary?
A Reolink reset is a process that restores the device to its original factory settings. This is necessary when you encounter issues with your Reolink device, such as connectivity problems, poor video quality, or forgotten login credentials. Resetting the device can resolve these issues and provide a fresh start.
When you reset your Reolink device, all customized settings, including Wi-Fi configurations, motion detection settings, and alert notifications, will be erased. Therefore, it is essential to back up your settings before performing a reset. Additionally, ensure you have the necessary information to set up your device again after the reset.
What are the different types of Reolink resets?
There are two primary types of Reolink resets: soft reset and hard reset. A soft reset is a reboot of the device, which can resolve minor issues such as freezing or unresponsiveness. A hard reset, on the other hand, restores the device to its factory settings, erasing all customized settings.
It is recommended to perform a soft reset before attempting a hard reset, as it is a less invasive process. However, if a soft reset does not resolve the issue, a hard reset may be necessary. It is essential to follow the correct reset procedure to avoid damaging your device.
How do I perform a soft reset on my Reolink device?
To perform a soft reset on your Reolink device, press and hold the reset button for 5-10 seconds. The reset button is usually located at the back or bottom of the device. Release the button when the device’s lights start flashing or the device restarts.
Once the device has restarted, wait for it to boot up completely before attempting to access it. If the issue persists after a soft reset, you may need to perform a hard reset. Ensure you have the necessary information to set up your device again after the reset.
How do I perform a hard reset on my Reolink device?
To perform a hard reset on your Reolink device, press and hold the reset button for 30-60 seconds. The reset button is usually located at the back or bottom of the device. Release the button when the device’s lights stop flashing or the device restarts.
After the hard reset, your device will be restored to its factory settings. You will need to set up your device again, including configuring Wi-Fi settings, motion detection, and alert notifications. Ensure you have the necessary information, such as your Wi-Fi password and login credentials, to complete the setup process.
What should I do before resetting my Reolink device?
Before resetting your Reolink device, ensure you have backed up your customized settings, including Wi-Fi configurations, motion detection settings, and alert notifications. You should also have the necessary information to set up your device again after the reset, such as your Wi-Fi password and login credentials.
Additionally, ensure you have a stable power supply and a reliable internet connection. It is also recommended to update your device’s firmware before performing a reset, as this can resolve some issues and improve device performance.
How long does it take to reset a Reolink device?
The time it takes to reset a Reolink device varies depending on the type of reset and the device model. A soft reset typically takes around 1-2 minutes, while a hard reset can take around 5-10 minutes.
After the reset, your device will need time to boot up and complete the setup process. This can take an additional 5-10 minutes, depending on the device model and your internet connection speed.
What should I do if I encounter issues after resetting my Reolink device?
If you encounter issues after resetting your Reolink device, ensure you have completed the setup process correctly and have the necessary information, such as your Wi-Fi password and login credentials. You can also refer to the user manual or online documentation for troubleshooting guides.
If the issue persists, you can contact Reolink’s customer support for assistance. They can provide you with personalized guidance and help resolve the issue. Additionally, ensure your device’s firmware is up-to-date, as this can resolve some issues and improve device performance.