As an Apple device owner, you’re likely no stranger to the importance of having a reliable charger. Whether you’re a busy professional on-the-go or a student with a packed schedule, a functioning charger is essential for keeping your device powered up and ready to use. But what happens when your charger stops working or gets lost? If you have AppleCare, you may be wondering if you can get a new charger replaced under the warranty. In this article, we’ll delve into the details of AppleCare and explore the possibilities of getting a new charger.
What is AppleCare?
Before we dive into the specifics of getting a new charger with AppleCare, let’s take a step back and understand what AppleCare is. AppleCare is a warranty program offered by Apple that provides extended support and repair coverage for Apple devices. With AppleCare, you can get help with troubleshooting, repair, or replacement of your device, depending on the type of coverage you have.
There are different types of AppleCare plans available, including:
- AppleCare+: This plan provides up to two incidents of accidental damage coverage, 24/7 priority support, and repair or replacement of your device.
- AppleCare+ with Theft and Loss: This plan adds coverage for theft and loss, in addition to the benefits of AppleCare+.
- AppleCare Protection Plan: This plan provides repair or replacement coverage for your device, but does not include accidental damage coverage.
What is Covered Under AppleCare?
So, what is covered under AppleCare? The specific coverage varies depending on the type of plan you have, but in general, AppleCare covers:
- Manufacturing defects: If your device has a manufacturing defect, AppleCare will cover the repair or replacement of the device.
- Accidental damage: If you have AppleCare+, you can get coverage for up to two incidents of accidental damage, such as drops or spills.
- Battery life: If your device’s battery life is less than 80% of its original capacity, AppleCare will cover the replacement of the battery.
However, it’s essential to note that AppleCare does not cover:
- Cosmetic damage: If your device has cosmetic damage, such as scratches or dents, AppleCare will not cover the repair or replacement.
- Normal wear and tear: AppleCare does not cover normal wear and tear, such as worn-out buttons or faded screens.
Does AppleCare Cover Chargers?
Now, let’s get to the question at hand: does AppleCare cover chargers? The answer is a bit complicated. AppleCare does cover the charger that comes with your device, but only if it’s defective or damaged due to a manufacturing defect. If your charger is lost, stolen, or damaged due to accidental damage, AppleCare may not cover the replacement.
However, if you have AppleCare+, you may be able to get a replacement charger if it’s damaged due to accidental damage. For example, if you accidentally drop your charger and it stops working, AppleCare+ may cover the replacement.
How to Get a New Charger with AppleCare
If you need a new charger and you have AppleCare, here are the steps to follow:
- Contact Apple Support: Reach out to Apple Support via phone, email, or online chat to report the issue with your charger.
- Provide Proof of Purchase: You’ll need to provide proof of purchase for your Apple device and AppleCare plan.
- Get a Replacement Charger: If Apple determines that your charger is eligible for replacement, they’ll send you a new one.
It’s essential to note that Apple may require you to return the defective charger before sending a replacement.
What if My Charger is Not Covered Under AppleCare?
If your charger is not covered under AppleCare, you have a few options:
- Purchase a new charger: You can buy a new charger from Apple or a third-party retailer.
- Contact Apple Support: If you’re not sure if your charger is covered under AppleCare, contact Apple Support to see if they can assist you.
- Visit an Apple Store: If you’re near an Apple Store, you can visit them in person to get help with your charger.
Third-Party Chargers: A Viable Alternative?
If you’re not covered under AppleCare or prefer not to purchase a new charger from Apple, you may be considering a third-party charger. While third-party chargers can be a cost-effective option, it’s essential to exercise caution when purchasing from a third-party retailer.
Make sure to purchase from a reputable retailer, and look for chargers that are MFi-certified (Made for iPhone/iPad/iPod). MFi-certified chargers meet Apple’s standards for safety and quality, ensuring that they won’t damage your device.
Conclusion
In conclusion, if you have AppleCare, you may be able to get a new charger replaced under the warranty, depending on the type of coverage you have. It’s essential to understand what is covered under AppleCare and to contact Apple Support if you need a replacement charger. If your charger is not covered under AppleCare, you can consider purchasing a new charger from Apple or a third-party retailer.
By understanding the ins and outs of AppleCare and charger coverage, you can ensure that you’re always powered up and ready to go.
| AppleCare Plan | Coverage |
|---|---|
| AppleCare+ | Up to two incidents of accidental damage coverage, 24/7 priority support, and repair or replacement of your device |
| AppleCare+ with Theft and Loss | Adds coverage for theft and loss, in addition to the benefits of AppleCare+ |
| AppleCare Protection Plan | Repair or replacement coverage for your device, but does not include accidental damage coverage |
By choosing the right AppleCare plan and understanding what is covered, you can ensure that you’re always protected and powered up.
Can I Get a New Charger with AppleCare?
If you have AppleCare+, you may be eligible for a replacement charger. However, this is not always the case. AppleCare+ primarily covers repairs and replacements for your device, not accessories like chargers. To get a new charger, you’ll need to review your AppleCare+ terms and conditions to see if it’s included.
If your charger is damaged or malfunctioning due to a manufacturing defect, you might be able to get a replacement from Apple. However, if the damage is caused by wear and tear or user error, you may not be eligible for a replacement under AppleCare+. It’s best to contact Apple support directly to discuss your options.
What is Covered Under AppleCare+?
AppleCare+ covers repairs and replacements for your device due to accidental damage or manufacturing defects. This includes screen damage, water damage, and other types of physical damage. AppleCare+ also provides 24/7 technical support and extends your warranty period.
However, AppleCare+ does not cover damage caused by normal wear and tear, cosmetic damage, or damage caused by unauthorized modifications or repairs. Additionally, AppleCare+ may not cover accessories like chargers, headphones, or cases, unless they are defective or damaged due to a manufacturing issue.
How Do I Request a Replacement Charger from Apple?
To request a replacement charger from Apple, you’ll need to contact their support team directly. You can do this by visiting the Apple Support website, calling their customer service number, or visiting an Apple Store in person. Be prepared to provide your AppleCare+ details, a description of the issue, and proof of purchase.
When you contact Apple, they will assess your situation and determine if you’re eligible for a replacement charger. If you are, they will provide instructions on how to proceed with the replacement process. This may involve mailing in your damaged charger or visiting an Apple Store for an exchange.
Can I Purchase a Replacement Charger from Apple?
Yes, you can purchase a replacement charger from Apple, even if you’re not eligible for a free replacement under AppleCare+. Apple offers a range of chargers and adapters on their website and in their stores. You can visit the Apple website or visit an Apple Store to browse their selection and make a purchase.
When purchasing a replacement charger from Apple, make sure to select the correct model and type for your device. Apple offers different types of chargers, including USB-C, Lightning, and MagSafe, so it’s essential to choose the right one to ensure compatibility.
Are Third-Party Chargers Covered Under AppleCare+?
No, third-party chargers are not covered under AppleCare+. AppleCare+ only covers Apple-branded products and accessories, not third-party products. If you’re using a third-party charger and it’s damaged or malfunctioning, you’ll need to contact the manufacturer for support or replacement options.
However, if you’re using a third-party charger and it causes damage to your Apple device, you may be eligible for repairs or replacement under AppleCare+. In this case, contact Apple support to discuss your options and determine the best course of action.
How Long Does AppleCare+ Last?
AppleCare+ typically lasts for two years from the date of purchase. During this time, you’re eligible for repairs, replacements, and technical support for your device. After the two-year period ends, your AppleCare+ coverage expires, and you’ll no longer be eligible for free repairs or replacements.
However, you can extend your AppleCare+ coverage by purchasing an AppleCare+ extension. This will add an additional year of coverage to your existing plan, providing you with continued peace of mind and protection for your device.
Can I Cancel AppleCare+ and Get a Refund?
Yes, you can cancel AppleCare+ and get a refund, but there are some conditions. If you cancel within 30 days of purchasing AppleCare+, you can get a full refund. After 30 days, you may be eligible for a partial refund, depending on the remaining coverage period.
To cancel AppleCare+, contact Apple support and provide your AppleCare+ details. They will guide you through the cancellation process and provide information on any refund you may be eligible for. Keep in mind that canceling AppleCare+ will terminate your coverage, and you’ll no longer be eligible for repairs, replacements, or technical support.