Are you frustrated with your Windows 10 laptop or tablet that won’t charge even when it’s plugged in? You’re not alone. This issue is more common than you think, and it can be caused by a variety of factors, including hardware problems, software glitches, and driver issues. In this article, we’ll explore the possible causes of this issue and provide you with step-by-step solutions to fix it.
Understanding the Problem
Before we dive into the solutions, it’s essential to understand the problem. When your Windows 10 device is plugged in but not charging, it can be due to a hardware or software issue. Here are some possible causes:
- Loose or damaged charging port: If the charging port is loose or damaged, it may not be able to charge your device properly.
- Faulty charging cable: A damaged or low-quality charging cable can prevent your device from charging.
- Power settings issues: Sometimes, the power settings on your device can prevent it from charging.
- Driver problems: Outdated or corrupted drivers can cause charging issues.
- Hardware problems: Faulty hardware components, such as a dead battery or a malfunctioning charging circuit, can prevent your device from charging.
Troubleshooting Steps
To fix the issue, follow these troubleshooting steps:
Step 1: Check the Charging Port and Cable
- Inspect the charging port on your device for any signs of damage or debris. Clean out any debris or dust using a soft brush or a cotton swab.
- Try using a different charging cable to rule out any issues with the current cable.
- If you’re using a USB-C charging cable, try using a different USB-C port on your device.
Step 2: Check the Power Settings
- Go to Settings > Power & sleep and make sure that the Turn off device to save energy option is set to Never.
- Go to Settings > Power & sleep > Additional power settings and make sure that the Allow wake timers option is set to Enable.
Step 3: Update Drivers
- Go to the Device Manager (Press the Windows key + X and select Device Manager).
- Expand the Battery section and right-click on the Microsoft ACPI-Compliant Control Method Battery driver.
- Select Update driver and follow the prompts to update the driver.
- Repeat the same steps for the Universal Serial Bus controllers section.
Step 4: Disable and Re-enable the Battery Driver
- Go to the Device Manager (Press the Windows key + X and select Device Manager).
- Expand the Battery section and right-click on the Microsoft ACPI-Compliant Control Method Battery driver.
- Select Disable device and confirm the prompt.
- Wait for 10 seconds and then enable the driver again.
Step 5: Reset the Power Settings
- Go to the Command Prompt (Press the Windows key + X and select Command Prompt (Admin)).
- Type the following command and press Enter: powercfg -reset
Step 6: Run the Power Troubleshooter
- Go to the Settings app (Press the Windows key + I).
- Click on Update & Security > Troubleshoot > Additional troubleshooters.
- Click on Power and follow the prompts to run the troubleshooter.
Step 7: Check for BIOS Updates
- Go to the manufacturer’s website and check for any BIOS updates for your device.
- Follow the instructions to update the BIOS.
Step 8: Reset the BIOS
- Restart your device and enter the BIOS settings (usually by pressing F2, F12, or Del).
- Reset the BIOS to its default settings.
Advanced Solutions
If the above troubleshooting steps don’t work, you may need to try some advanced solutions:
Method 1: Disable the USB Selective Suspend Setting
- Go to the Device Manager (Press the Windows key + X and select Device Manager).
- Expand the Universal Serial Bus controllers section.
- Right-click on the USB Root Hub driver and select Properties.
- Uncheck the Allow the computer to turn off this device to save power option.
Method 2: Update the Chipset Drivers
- Go to the manufacturer’s website and download the latest chipset drivers for your device.
- Follow the instructions to install the drivers.
Method 3: Run a System File Checker Scan
- Go to the Command Prompt (Press the Windows key + X and select Command Prompt (Admin)).
- Type the following command and press Enter: sfc /scannow
Conclusion
If your Windows 10 device is not charging when plugged in, it can be frustrating and inconvenient. However, by following the troubleshooting steps and advanced solutions outlined in this article, you should be able to fix the issue. Remember to always check the charging port and cable, update drivers, and reset the power settings before trying more advanced solutions. If none of these solutions work, it may be worth considering seeking professional help from a qualified technician or the manufacturer’s support team.
| Causes of the Issue | Solutions |
|---|---|
| Loose or damaged charging port | Check and clean the charging port, try using a different charging cable |
| Power settings issues | Check and update the power settings, reset the power settings |
| Driver problems | Update the battery driver, disable and re-enable the battery driver |
| Hardware problems | Check for BIOS updates, reset the BIOS, run a system file checker scan |
By following these steps and solutions, you should be able to fix the issue and get your Windows 10 device charging again.
Why is my Windows 10 laptop not charging when plugged in?
This issue can be caused by a variety of factors, including a faulty power cord, a malfunctioning charging port, or a problem with the laptop’s battery. It’s also possible that the issue is related to the laptop’s power settings or a software glitch. To troubleshoot the issue, try using a different power cord and plugging the laptop into a different outlet to rule out any issues with the power source.
If the issue persists, try checking the laptop’s charging port for any signs of damage or debris. You can also try resetting the laptop’s power settings to their default values or updating the laptop’s BIOS to the latest version. If none of these steps resolve the issue, it’s possible that there’s a problem with the laptop’s battery or charging circuitry, and you may need to contact a professional for further assistance.
How do I troubleshoot a Windows 10 laptop that won’t charge?
To troubleshoot a Windows 10 laptop that won’t charge, start by checking the power cord and charging port for any signs of damage or debris. Try using a different power cord and plugging the laptop into a different outlet to rule out any issues with the power source. You can also try resetting the laptop’s power settings to their default values or updating the laptop’s BIOS to the latest version.
If the issue persists, try checking the laptop’s event logs for any error messages related to the charging issue. You can also try running a diagnostic test on the laptop’s battery to see if it’s functioning properly. If none of these steps resolve the issue, it’s possible that there’s a problem with the laptop’s charging circuitry, and you may need to contact a professional for further assistance.
What are some common causes of a Windows 10 laptop not charging?
Some common causes of a Windows 10 laptop not charging include a faulty power cord, a malfunctioning charging port, or a problem with the laptop’s battery. It’s also possible that the issue is related to the laptop’s power settings or a software glitch. Additionally, overheating or physical damage to the laptop can also cause charging issues.
In some cases, the issue may be caused by a driver problem or a conflict with other hardware devices. It’s also possible that the laptop’s charging circuitry is faulty or that the battery is not calibrated properly. To resolve the issue, try troubleshooting the laptop’s power settings and charging port, and consider updating the laptop’s drivers or BIOS to the latest version.
How do I reset the power settings on my Windows 10 laptop?
To reset the power settings on your Windows 10 laptop, go to the Start menu and select Settings. Click on System, then click on Power & sleep. Click on the “Additional power settings” link on the right side of the window, then click on the “Change plan settings” link next to your current power plan. Click on the “Restore default settings for this plan” link at the bottom of the window.
This will reset the power settings to their default values. You can also try resetting the power settings to their default values using the Command Prompt. To do this, open the Command Prompt as an administrator and type the command “powercfg -restoredefaults” and press Enter. This will reset the power settings to their default values.
How do I update the BIOS on my Windows 10 laptop?
To update the BIOS on your Windows 10 laptop, go to the manufacturer’s website and search for BIOS updates for your specific laptop model. Download the latest BIOS update and follow the instructions provided to install it. Be careful when updating the BIOS, as this can potentially cause problems with the laptop’s hardware.
Before updating the BIOS, make sure to save any unsaved work and close all open applications. It’s also a good idea to create a backup of your important files and data before updating the BIOS. Once the update is complete, restart the laptop and check to see if the charging issue has been resolved.
What should I do if my Windows 10 laptop is not charging and I’ve tried all the troubleshooting steps?
If your Windows 10 laptop is not charging and you’ve tried all the troubleshooting steps, it’s possible that there’s a hardware problem with the laptop. In this case, you may need to contact a professional for further assistance. You can try contacting the manufacturer’s support team or visiting a local repair shop for help.
Before seeking professional help, make sure to try all the troubleshooting steps and gather as much information as possible about the issue. This will help the technician diagnose the problem more quickly and efficiently. Additionally, be prepared to provide detailed information about the laptop’s hardware and software configuration, as well as any error messages or symptoms you’ve experienced.
Can a faulty battery cause a Windows 10 laptop not to charge?
Yes, a faulty battery can cause a Windows 10 laptop not to charge. If the battery is not functioning properly, it may not be able to hold a charge or may not be recognized by the laptop’s charging circuitry. In this case, you may need to replace the battery or have it repaired by a professional.
To diagnose a battery problem, try running a diagnostic test on the battery using the laptop’s built-in diagnostic tools. You can also try calibrating the battery by letting it drain to 0% and then charging it to 100%. If the issue persists, it’s possible that the battery is faulty and needs to be replaced.