Are you one of the many Apple device owners who have experienced the frustration of a scratched screen? Whether it’s a cracked iPhone, a damaged iPad, or a scratched Apple Watch, a damaged screen can be a major inconvenience. But will Apple replace your scratched screen? In this article, we’ll explore the possibilities and provide you with the information you need to know.
Apple’s Screen Replacement Policy
Apple’s screen replacement policy varies depending on the device and the circumstances of the damage. If your device is still under warranty or you have AppleCare+, you may be eligible for a free or discounted screen replacement. However, if your device is no longer under warranty or you don’t have AppleCare+, you may need to pay for the replacement out of pocket.
Warranty and AppleCare+
If your device is still under warranty or you have AppleCare+, you may be eligible for a free screen replacement. Apple’s standard warranty covers repairs and replacements for defects in materials and workmanship for one year from the date of purchase. AppleCare+, on the other hand, provides extended warranty coverage for up to two years from the date of purchase.
To be eligible for a free screen replacement under warranty or AppleCare+, the damage must be due to a defect in materials or workmanship. If the damage is caused by accidental damage, such as dropping your device, you may not be eligible for a free replacement.
Accidental Damage
If your device has been damaged accidentally, you may be eligible for a discounted screen replacement through Apple’s Out-of-Warranty Service. This service provides repairs and replacements for devices that are no longer under warranty. The cost of the replacement will depend on the type of device and the extent of the damage.
Screen Replacement Costs
The cost of a screen replacement from Apple can vary depending on the type of device and the extent of the damage. Here are some estimated costs for screen replacements from Apple:
| Device | Screen Replacement Cost |
|---|---|
| iPhone 13 | $279-$329 |
| iPad (7th generation) | $249-$349 |
| Apple Watch Series 7 | $299-$399 |
Third-Party Repair Options
If you’re not eligible for a free or discounted screen replacement from Apple, or if you’re looking for a more affordable option, you may want to consider third-party repair services. There are many third-party repair shops and online retailers that offer screen replacement services for Apple devices.
However, be aware that using a third-party repair service may void your device’s warranty, and the quality of the replacement screen may not be the same as an original Apple screen.
Pros and Cons of Third-Party Repair
Here are some pros and cons to consider when deciding whether to use a third-party repair service:
- Pros:
- Lower cost: Third-party repair services are often cheaper than Apple’s screen replacement costs.
- Convenience: Many third-party repair shops offer same-day or next-day service.
- Cons:
- Warranty: Using a third-party repair service may void your device’s warranty.
- Quality: The quality of the replacement screen may not be the same as an original Apple screen.
Preventing Screen Damage
While it’s impossible to completely prevent screen damage, there are some steps you can take to reduce the risk of scratches and cracks:
Screen Protectors
One of the best ways to protect your device’s screen is to use a screen protector. Screen protectors are thin, transparent sheets of plastic or glass that fit over your device’s screen. They can help absorb shocks and scratches, reducing the risk of damage.
Types of Screen Protectors
There are several types of screen protectors available, including:
- Plastic screen protectors: These are the most common type of screen protector and are usually the cheapest option.
- Glass screen protectors: These are more expensive than plastic screen protectors but offer better protection and a more premium feel.
Cases and Covers
Another way to protect your device’s screen is to use a case or cover. Cases and covers can help absorb shocks and scratches, reducing the risk of damage. Look for cases and covers that are specifically designed for your device and that have a raised bezel to protect the screen.
Types of Cases and Covers
There are several types of cases and covers available, including:
- Hardshell cases: These are rigid cases that fit snugly over your device.
- Softshell cases: These are flexible cases that fit over your device and provide a softer, more cushioned fit.
Conclusion
If you’ve got a scratched or cracked Apple device screen, you may be wondering if Apple will replace it. The answer depends on the circumstances of the damage and whether you have a warranty or AppleCare+. If you’re not eligible for a free or discounted screen replacement, you may want to consider third-party repair services or take steps to prevent future damage. By understanding your options and taking steps to protect your device, you can help ensure that your Apple device stays in great condition for years to come.
What is Apple’s policy on replacing scratched screens?
Apple’s policy on replacing scratched screens varies depending on the circumstances. If the scratch is due to a manufacturing defect, Apple may replace the screen for free. However, if the scratch is caused by accidental damage or normal wear and tear, Apple may not cover the cost of replacement.
In some cases, Apple may offer to repair or replace the screen for a fee, which can range from $29 to $329 or more, depending on the device model and the extent of the damage. It’s best to visit an Apple Store or authorized service provider to have your device assessed and receive a quote for the repair.
How do I know if my scratched screen is eligible for replacement under Apple’s warranty?
To determine if your scratched screen is eligible for replacement under Apple’s warranty, you’ll need to have your device inspected by an Apple representative or authorized service provider. They will assess the damage and determine if it’s due to a manufacturing defect or accidental damage.
If your device is still under warranty and the scratch is deemed to be a manufacturing defect, Apple may replace the screen for free. However, if the warranty has expired or the damage is due to accidental damage, you may need to pay for the repair or replacement.
Can I replace my scratched screen myself?
While it’s technically possible to replace your scratched screen yourself, it’s not recommended. Replacing a screen requires specialized tools and expertise, and if done incorrectly, can cause further damage to your device.
Additionally, if you replace the screen yourself, you may void your device’s warranty, and Apple may not be able to provide future repairs or support. It’s best to have a professional, such as an Apple representative or authorized service provider, replace the screen to ensure it’s done correctly and safely.
How much does it cost to replace a scratched screen at an Apple Store?
The cost to replace a scratched screen at an Apple Store varies depending on the device model and the extent of the damage. For example, replacing a screen on an iPhone 13 can cost around $279, while replacing a screen on an iPad Pro can cost around $329.
It’s best to visit an Apple Store or authorized service provider to have your device assessed and receive a quote for the repair. Keep in mind that prices may vary depending on your location and the availability of parts.
Can I use AppleCare+ to replace my scratched screen?
Yes, if you have AppleCare+, you may be able to use it to replace your scratched screen. AppleCare+ provides extended warranty coverage and accidental damage coverage, including screen damage.
If you have AppleCare+, you can visit an Apple Store or authorized service provider to have your device assessed and repaired. You may need to pay a service fee, which can range from $29 to $79, depending on the device model and the extent of the damage.
How long does it take to replace a scratched screen at an Apple Store?
The time it takes to replace a scratched screen at an Apple Store can vary depending on the device model, the extent of the damage, and the availability of parts. In some cases, the repair can be done while you wait, which can take around 30 minutes to an hour.
In other cases, the repair may need to be done in-store, which can take several hours or even days. It’s best to visit an Apple Store or authorized service provider to have your device assessed and receive an estimate of the repair time.
Can I prevent scratches on my screen in the future?
Yes, there are several ways to prevent scratches on your screen in the future. One of the most effective ways is to use a screen protector, which can provide a layer of protection against scratches and other damage.
You can also use a case or cover to protect your device from accidental drops and scratches. Additionally, being mindful of how you handle your device and avoiding exposing it to harsh chemicals or abrasive materials can also help prevent scratches.